At Greater Change Health, your privacy is our priority. We are committed to protecting your personal and health information with the highest level of confidentiality and care. This policy outlines how we collect, use, and safeguard your data.
We collect basic personal details such as your name, email, and phone number, along with health-related information you share during intake or therapy sessions. Additionally, we collect limited usage data when you interact with our platform to enhance your user experience.
Your information is used solely to provide high-quality therapy services. This includes matching you with the right therapist, managing appointments and communication, and improving the functionality of our platform. We never sell your data or use it for advertising purposes.
All information shared with us is protected under HIPAA-compliant protocols. Data is stored securely, and we only disclose information with your explicit consent or when legally required, such as in cases involving risk of harm or court mandates.
Any communication between you and your therapist, or with our support team, is encrypted for your protection. While most of our messaging is contained within secure systems, emergency services may operate outside of this infrastructure.
You have the right to access your personal records, request corrections, or ask for deletion of your data when legally permitted. We believe in your autonomy and strive to honor all valid requests regarding your information.
To enhance our services, we may work with trusted third-party providers for scheduling, messaging, and payment processing. These partners are required to uphold strict privacy and security standards.
This privacy policy may be updated periodically to reflect operational or legal changes. All updates will be published on our website with the revised date noted.